Frequently asked questions

SpringOne is the internal Android application Spring Clinic uses to manage staff access, patient information, visits, records, follow-ups, tasks and daily clinical workflows.

Only authorized Spring Clinic staff with accounts created by the clinic's administrator. It is not a public patient app.

No. Accounts are created by the clinic administrator, who also assigns the permissions each staff member needs.

SpringOne is designed with multiple layers of access control and security protections, including role-based permissions, authentication, restricted sharing and audit logging.

Use the Data Deletion Request page. Requests are reviewed according to applicable law, medical-record retention obligations and clinic policy.

Not necessarily. Some records may need to be retained for legal or medical reasons. The clinic will review each request and explain what applies.

Submit a Privacy / Data Request and choose “Correct My Information”.

Visit the Contact & Support page or email response@springskinandhairtreatment.com.